Shipping policy

Thank you for shopping with us. We are committed to delivering your order as quickly and safely as possible.

Order Processing

• Orders are processed within 1–3 business days after payment is confirmed.

• Orders are not processed or shipped on weekends or public holidays.

• During peak seasons or promotional periods, processing times may be slightly longer.

Shipping Time

Estimated delivery times are:

• Standard Shipping: 3–7 business days

• Express Shipping (if available): 1–3 business days

Delivery times are estimates and may vary depending on your location and courier service.

Shipping Charges

Shipping charges are calculated at checkout based on your delivery location and selected shipping method.

Order Tracking

Once your order has been shipped, you will receive a confirmation email or SMS with tracking details (if available).

Delays

While we strive to deliver orders on time, delays may occur due to weather conditions, courier issues, customs clearance, or other unforeseen circumstances. We appreciate your patience and understanding.

Incorrect Address

Please ensure your shipping address is accurate before placing your order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

Damaged or Lost Packages

If your order arrives damaged or appears to be lost in transit, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue.

Contact Us

If you have any questions about shipping or your order, please contact our customer support team. We are happy to assist you.